Frequently asked questions

Is Coupon by User Role compatible with WooCommerce HPOS (High-Performance Order Storage)?

Yes. Coupon by User Role declares compatibility with WooCommerce High-Performance Order Storage (custom order tables).

What is the difference between the free and Pro versions of Coupon by User Role?

Every feature works in the free version, but only for the eight standard roles (Guest, Administrator, Editor, Author, Contributor, Subscriber, Customer and Shop manager). Pro adds all custom user roles registered on your site. See Free vs Pro.

Where are the Coupon by User Role settings?

Go to WPFactory > Coupon by User Role. The same settings are also at WooCommerce > Settings > Coupon by User Role.

What are the requirements for Coupon by User Role?

Coupon by User Role requires WordPress 4.4 or later and needs WooCommerce installed and active.

Can I translate the coupon error message for WPML?

Yes. The plugin is translation-ready, and the [alg_wc_cbur_translate] shortcode shows different message text per language using the WPML language code. See multilingual coupon messages.

Can I set a different coupon amount for each user role?

Yes. Coupon amount by user role is available globally and per coupon, in both versions. The free version covers the standard roles and Pro covers custom roles too.