Table of Contents
Troubleshooting tips #
If Rename Media Files: Improve Your WordPress SEO is not renaming files, or a setting does not stick, start with the general fixes: deactivate other plugins to find a conflict, clear browser, WordPress, and CDN caches, reinstall the plugin, and review the General Settings, Rules, and Advanced tabs at WPFactory > File Renaming.
Symptom #
Something is not behaving as expected: renaming does not apply, a setting does not stick, or the media library feels off after activating the plugin.
Cause #
Most general issues come from a plugin or theme conflict, a stale cache showing old results, or a setting that is not configured for your use case.
Fix steps #
- Check for plugin conflicts. Temporarily deactivate your other plugins, then confirm the issue is gone. Reactivate them one at a time to pinpoint the conflict.
- Reinstall the plugin. A clean reinstall clears minor glitches. Deactivate and delete Rename Media Files, then install it again and re-check your settings.
- Clear your caches. Clear the browser cache and any WordPress or CDN cache so you are seeing the latest changes rather than a stored copy.
- Review the plugin settings. Go to WPFactory > File Renaming and confirm the options on the General Settings, Rules, and Advanced tabs are configured for what you need.
Need a hand? Our team answers every ticket on the Rename Media Files support forum.
