Moshtafizur

Forum Replies Created

Viewing 15 posts - 61 through 75 (of 929 total)
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  • Author
    Posts
  • June 30, 2024 at 8:02 pm in reply to: PHP Fatal Error #144866
    Moshtafizur
    Participant

    Hi there,

    We are happy to know the issue has been resolved. Thanks for letting us know.

    Regards.

    June 27, 2024 at 1:51 pm in reply to: VAT not calculating on card and checkout. #144656
    Moshtafizur
    Participant

    Hi Ainars,

    Thanks for reaching out.

    Could you please ensure that you are using the latest version of WooCommerce (9.0.2) and our EU/UK VAT manager plugin(2.11.10)?

    Kind regards.

    June 27, 2024 at 1:48 pm in reply to: VAT is valid but exempion isn’t applied on cart #144655
    Moshtafizur
    Participant

    Hi Ainars,

    Thanks for reaching out.

    Could you please ensure that you are using the latest version of WooCommerce (9.0.2) and our EU/UK VAT manager plugin(2.11.10)?

    Kind regards.

    June 27, 2024 at 6:47 am in reply to: Ability to prioritize with other discount plugins #144629
    Moshtafizur
    Participant

    Hi there,

    We have received the files.

    Thanks.

    June 27, 2024 at 6:18 am in reply to: Order status changes delayed #144628
    Moshtafizur
    Participant

    Hi Lisa,

    I hope you’re doing well today.

    Our development team has thoroughly tested your site and confirmed that the Order Status Rules plugin is functioning correctly and can change order statuses as expected. Could you please review the issue once more?

    Thank you!

    June 27, 2024 at 6:09 am in reply to: Second Activation email sent after successfully activating #144627
    Moshtafizur
    Participant

    Hi there,

    Could you please go to the “Email” section and change the “Mail function”? Also please go to the “Advanced” section and change the “Authenticate filter ” option. But let us know if the issue persists.

    Kind regards.

    June 27, 2024 at 6:02 am in reply to: Product URL in email #144626
    Moshtafizur
    Participant

    Hi there,

    I have escalated this with our development team. They will get back to you as soon as possible.

    Kind regards.

    June 26, 2024 at 7:39 pm in reply to: Clears WooCommerce Cart | Any Workaround? #144611
    Moshtafizur
    Participant

    Hi there,

    I have escalated this with our development team. They will get back to you as soon as possible.

    Kin regards.

    June 26, 2024 at 7:36 pm in reply to: Cost of goods on a specific date #144610
    Moshtafizur
    Participant

    Hi there,

    Thanks for your reply. I have passed you request to the development team. They will get back to you as soon as possible.

    Kind regards.

    June 23, 2024 at 1:51 pm in reply to: Ability to prioritize with other discount plugins #144392
    Moshtafizur
    Participant

    Hi Christopher,

    Thank you for reaching out. It seems like there might be a compatibility issue between the Product Price by Quantity for WooCommerce plugin and Role Based Pricing for WooCommerce by Addify, where quantity-based pricing is overriding other discounts.

    To investigate this further, would it be possible for you to send us the zip file of the Product Price by Quantity for WooCommerce plugin to [email protected]? This will allow us to conduct compatibility tests.

    Additionally, please include the current forum discussion link so that we can easily identify your inquiry.

    Looking forward to your response.

    Kind regards.

    June 23, 2024 at 1:07 pm in reply to: Not Exporting Data I need. #144389
    Moshtafizur
    Participant

    Hello Thomas,

    Thank you for reaching out and providing detailed information about the issue you are facing.

    To clarify, is “Individual Attendee Collection” a feature of a specific plugin you are using? If it is a third-party plugin, it is necessary to add the meta values of that plugin to our plugin’s settings. This will enable our plugin to recognize and export the required data.

    Could you please verify if the meta values for the “Individual Attendee Collection” data have been added to our plugin? Please let us know.

    Kind regards.

    June 23, 2024 at 12:50 pm in reply to: EAN for Woocommerce – Error 500 #144386
    Moshtafizur
    Participant

    Hi Berndt,

    I hope you are well today. An Error 500 typically indicates a server-side issue that can arise due to various factors such as PHP errors or resource limitations. First please ensure that you are using the latest versions of EAN plugin which is version 4.9.6. But if the issue persists, then given the large number of products (60,000), increasing the PHP memory limit might help resolve the issue. Here’s how you can do it:

    • Locate your php.ini file on your server. If you’re unsure where it is, your hosting provider can assist you.
    • Look for the memory_limit directive in php.ini.
    • Increase the value of memory_limit. For example, set it to memory_limit = 256M.
    • Save the php.ini file and restart your web server for changes to take effect.

    Please give it a try. Let us know if the issue persists.

    June 23, 2024 at 12:24 pm in reply to: Unexpected error in: woocommerce/cart-line-items-block #144381
    Moshtafizur
    Participant

    Hi there,

    There might be a misconfiguration in the settings. Would it be possible to send us the login details so that we can check the settings? The please sent us the login details to [email protected].

    Regards.

    June 23, 2024 at 11:44 am in reply to: Cost of goods on a specific date #144379
    Moshtafizur
    Participant

    Hi there,

    Could you please let us know if you checked the cost of goods reports from “WooCommerce> Report> Cost of Goods”?

    Kind regards.

    June 20, 2024 at 5:53 pm in reply to: Order status changes delayed #144145
    Moshtafizur
    Participant

    Hi Lisa,

    This response is to let you know that we have received the login details.

    Kind regards.

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Viewing 15 posts - 61 through 75 (of 929 total)
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