Forum Replies Created
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December 24, 2021 at 3:20 pm in reply to: Why aren’t users able to buy things even though the minimum amount is ordered? #93148
Zohaib
ParticipantHi,
I am not sure if I understood your question correctly, I think you mean, it is not possible to purchase if only one item is up to the minimum amount?
Can you please let me know what you have in the plugin’s settings under General tab and under Amounts tab.
If you think it might be easier, we can take a look for you on your website. Is it possible for you to share your WordPress dashboard access and we can take a look for you?
You can send your details to [email protected]
December 23, 2021 at 2:55 pm in reply to: How can I exclude my gift card from the minimum order requirements? #93150Zohaib
ParticipantHi,
In the plugin’s settings Coupons tab, please Enable the section and under the Exclude option, you can exclude the coupon that you don’t want to be included in the Min/Max calculations.
December 20, 2021 at 2:14 pm in reply to: Can I customize the design of the activation email? #101462Zohaib
ParticipantHi,
I have passed your request to our development team. They will look into this and get back to you soon.
December 20, 2021 at 2:12 pm in reply to: Is it possible to move the cost from Shipstation to Shipping fee? #89859Zohaib
ParticipantHi Maxime,
Is it possible for you to send us a copy of the Shipstation plugin and we can take a look at the possibility of getting this to work. You can send it to [email protected] however, this might take some time to develop.
Meanwhile, I would suggest you try to use our Shipping methods option. You can add extra costs for your orders based on the order’s shipping method. You will need to recalculate order’s cost and profit after you change those settings.
December 20, 2021 at 2:05 pm in reply to: Is it possible to limit by sum and product quantity at the same time? #100821Zohaib
ParticipantHi John,
Unfortunately, it is not possible to use multiple modes of limits at the same time. You can either limit the purchase to $100 or a customer to buy 1 product. But you cannot do both at the same time.
December 15, 2021 at 3:13 pm in reply to: Why am I getting an error notice on the “Cart Product” section? #93143Zohaib
ParticipantHi,
This looks like either a memory issue or a conflict with another plugin.
Is it possible for you to share your WordPress dashboard access and we can take a look for you? You can send your details to [email protected]
Can you also please make sure you are using the latest version of the plugin.
December 15, 2021 at 3:11 pm in reply to: Why does the plugin stop working after upgrading to Pro? #101458Zohaib
ParticipantHi,
Can you please confirm the emails are not landing in Gmail spam? If they are going to spam, you may need to contact your hosting provider and possibly configure DKIM or SPF records.
Please let me know if they are not in spam also.
December 15, 2021 at 3:09 pm in reply to: Is it possible to change the background color of the notice? #101455Zohaib
ParticipantHi Mikael,
That is the colours of the error notice from your theme.
December 13, 2021 at 9:39 am in reply to: Why does “Automatically verify user when resetting password” not verify users? #101444Zohaib
ParticipantHi Joaquin,
If a user resets their password no email will be sent out for verification if you enable the option under: General > Password reset
I am unable to reproduce your issue on my end. Can you please make sure you are using the latest version of the plugin and test again.
Please let me know if you continue having problems with this. In that case, would it be possible for you to share your WordPress dashboard access and we can take a look for you?
You can send your details to [email protected]
December 13, 2021 at 9:14 am in reply to: Why does the plugin prevent both unverified and verified users from logging in? #101452Zohaib
ParticipantHi Glynn,
Is it possible for you to share your WordPress dashboard access and we can take a look for you?
You can send your details to [email protected]
December 13, 2021 at 9:09 am in reply to: How can I set a maximum required amount for a group of products? #93141Zohaib
ParticipantHi,
I am not sure if you mean you want to set a maximum quantity per order or maximum order sum. There is only a slight change to set up each. I am assuming you mean the maximum quantity. Here are the options you need to configure in the plugin’s settings:
General > Amount limits > Maximum
General > Amount types > Quantity
Products > Per product Category > EnableThen go to the category whose limit you want to set as 4 items and edit it. You will find a new option for maximum quantity, set it to 4.
Now a customer will only be able to order a maximum of 4 products from this category.
December 8, 2021 at 4:23 pm in reply to: How do I manually confirm users or send them a verification email? #101439Zohaib
ParticipantHi,
For your first issue, where the customer is logged off and the thank you page is not displayed, please configure the following options in the plugin’s settings:
Blocking > Log out unverified users > Disable the options here
For your second issue of the notice not displaying, please enable the option under: General > Redirect on failure you can leave the custom redirect URL blank
To manually verify users, first enable the option under Admin > Verified Column > Add “Verified” column to the admin “Users” list also enable Admin > Actions > Add links for manual email verification, unverification and email resend by admin
December 8, 2021 at 4:10 pm in reply to: Is it possible to automatically export the stock and to have a cost history? #89857Zohaib
ParticipantHi,
Unfortunately, automatic reports are not possible. However, you can access the stock report from WooCommerce > Reports > Stock > Cost of goods
Zohaib
ParticipantHi,
Here are the steps you need to follow to configure this in the plugin’s settings:
General > Mode > Product Quantities
General > Date range > This day
General > Order Statuses > Complete, Pending Payment, Processing, Awaiting Payment
Limits > Per product category > Enable
Formula > Limits by formula > Enableand use the following formula
[alg_wc_mppu limit="3" user_role="customer" term_id="123"]
in the formula replace the 123 with the actual category ID.
Zohaib
ParticipantHi,
You could use one of the following options:
- Widget: Amount Left for Free Shipping
- Shortcode:
[alg_wc_left_to_free_shipping content="%amount_left_for_free_shipping% left for free shipping"]
- PHP function:
echo alg_wc_get_left_to_free_shipping( array( "content" => "%amount_left_for_free_shipping% left for free shipping" ) );
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