Forum Replies Created
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AuthorPosts
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Moshtafizur
ParticipantHi there,
I have escalated this with our development team. They will get back to you as soon as possible.
Kin regards.
Moshtafizur
ParticipantHi there,
In order to fix it, please go to the “Advanced” section and enable the “Custom “logout” function”. Please give it a try.
Kind regards.
Moshtafizur
ParticipantHi there,
You can see the cost of goods on a specific date by going to “Analytics” page and utilizing the “Date range” feature there.
Let us know if have any questions.
Kin regards.
Moshtafizur
ParticipantHi there,
I am sorry but I can’t see any reply from you. Could you please provide us with ticket ID so that we can check again?
Kind regards.
Moshtafizur
ParticipantHi Lisa,
I hope you are well.
I wanted apologize for the confusion regarding your support request. It appears that I mistakenly assigned your ticket to a person who is not responsible for the plugin’s development. I sincerely apologize for this oversight.
Additionally, we are currently unable to access the site using the login credentials you previously provided. Could you kindly send us the login credentials again? Please email them to [email protected] and include a mention of the link to the forum thread so we can recognize and prioritize your request.
Thank you for your patience and understanding.
Kind regards,
Moshtafizur
Moshtafizur
ParticipantHi there,
Thanks for providing the details.
I have passed your request to the development team. They will get back to you as soon as possible.
Kind regards .
Moshtafizur
ParticipantHi Julian,
Thanks for reaching out.
I have passed you request to the development team. They will get back to you as soon as possible.
Kind regards.
June 14, 2024 at 5:51 pm in reply to: Admin order listings / analytics not showing VAT anymore #143796Moshtafizur
ParticipantHi there,
We are happy to help you 🙂
If you liked the support/plugin, then please consider leaving a review here.
Kind regards.
Moshtafizur
ParticipantHi there,
Could you please let us know if you checked the “Show field for selected countries only” and “Show field for selected user roles only” options under the “General” section of the plugin? It may address your specific needs.
Regards.
Moshtafizur
ParticipantHi there,
I am sorry to know you are having issues.
Would it be possible to share your WordPress dashboard access so that we can check the issue closely? The please send us the login details to [email protected].
Kind regards.
Moshtafizur
ParticipantHi there,
we have replied you via email regarding the issue.
Please have a look.
Kin regards.
June 11, 2024 at 7:09 pm in reply to: Deprecated: [alg_wc_ev_verification_status] error on profile page #143662Moshtafizur
ParticipantHi there,
Thanks for reaching out. I apologize for any inconveniences you are experiencing.
I have escalated this with our development team. They will get back to you as soon as possible.
Kin regards.
Moshtafizur
ParticipantHi Ricardo,
Thanks for reaching out.
Could you please let us know exactly for what condition you want to hide the VAT filed? This would help us assist you better.
Kind regards.
Moshtafizur
ParticipantHi there,
Sorry for the late reply.
Recently, we have released a new version of the plugin (3.4.4). Could you please update the plugin to the latest version and check if the issue persists?
Kind regards.
Moshtafizur
ParticipantHi there,
Happy to help 🙂
Kind regards.
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