Zohaib

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Viewing 15 posts - 211 through 225 (of 545 total)
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  • Zohaib
    Participant

    Hi Franz,

    Unfortunately, this is not possible.

    in reply to: How to setup with Currency Switcher For WooCommerce? #88410
    Zohaib
    Participant

    Hi,

    Can you please try in the Manual Min Amount tab > Extra Options > Currencies and leave it blank. Only enable the compatibility with WooCommerce Currency Switcher. Once you enable compatibility the $65 should automatically get converted to the user’s currency.

    It is not possible to set different shipping amounts for different currencies and convert them at the same time.

    Zohaib
    Participant

    Hi,

    We have a 30-day refund policy and incase you are not happy with the plugin we will issue a refund.

    Are you using a plugin to create the product bundles? If yes, can you send us a copy of the plugin and we can test it for you? You can email it to [email protected]

    in reply to: Is it compatible with WebToffee Import & Export? #89795
    Zohaib
    Participant

    Hi,

    Currently the plugin is not compatible with Webtoffee import and export. I have passed your request to our development team, they will look at the viability of this and get back to you.

    in reply to: Why does the recalculation not seem to be working? #89799
    Zohaib
    Participant

    Hi,

    Is it possible for you to share your WordPress dashboard access and we can take a look for you? You can send your details to [email protected]

    Zohaib
    Participant

    Hi,

    The message should show on the page after registration. If you are having trouble with it, In the plugin’s settings General tab Enable the Redirects to a custom URL if an unverified user tries to login option.

    You can also use the shortcode

     [alg_wc_ev_verification_status]

    to show the verification notice on other pages.

    If the messages are being sent to spam, you need to check with your hosting provider. Most likely SPF or DKIM records might not be set up correctly.

    Zohaib
    Participant

    Hi,

    Is it possible for you to share your WordPress dashboard access and we can take a look for you? You can send your details to [email protected]

    Zohaib
    Participant

    Hi,

    Unfortunately no, this is not possible with our plugin. You can verify users manually from the WordPress dashboard, but the email will still be sent to the user.

    Zohaib
    Participant

    Hi,

    Please update Order Minimum/Maximum Amount for WooCommerce Pro: Version 4.0.7 and let me know if the problem persists.

    Zohaib
    Participant

    Hi Lidia,

    Yes, it is possible to set limits per product using our plugin. To set this up in the plugin’s settings configure the following options:

    General > Amount limits > Minimum
    General > Amount types > Quantity
    Products > Per product > Enable

    Then go to edit each product from your WordPress dashboard. You will find a new field for minimum quantity. We have not tested compatibility with WooCommerce bundles.

    in reply to: How can I set limits per category? #100751
    Zohaib
    Participant

    Hi Darren,

    Yes, it is possible to use our plugin to limit the maximum number of products per category per user. To set this up, in the plugin’s settings configure the following options:

    General > Mode > Product Quantities
    General > Date range > This year
    Limits > Per product category > Enable

    Then go to each category in Products > Categories and edit each category. You will find a new field for Limit per user. Set the relevant limit.

    If you wish historical orders to be part of the calculation, run the Recalculate sales data option in the Tools tab of the plugin’s settings.

    in reply to: Why does the recalculation not seem to be working? #89797
    Zohaib
    Participant

    Hi,

    Can you please try in the plugin’s settings Advanced > Background Processing > Minimum amount and change this to say 500 or more than the number of orders that you have. Then try to re-run Tools & Reports > Order tools > Recalculate orders cost and profit. This is to trigger liver processing so we can see what happens in this case.

    Also, can you please make sure you update to the latest version of the plugin and then try again. If it still does not work then sometimes, this can happen due to insufficient hosting resources. Please re-check your web hosting resources.

    in reply to: Why is Metorik not updating the cost of goods? #89803
    Zohaib
    Participant

    Hi Sean,

    First, I’d suggest you to make a backup before anything. It’s never a bad idea

    Then, make sure to enable both compatibility options related to Metorik:
    – Enable compatibility with Metorik
    – Sync cost with _wc_cog_cost meta

    These compatibility options will only update _wc_cog_cost meta when you update the cost of your products. If you want to update the _wc_cog_cost meta from all your current products, you’ll have to:

    – Access Tools & reports > Product Import Costs Tool > Meta key replaced
    Here you should setup the Key to import from as _alg_wc_cog_cost and Meta key replaced as _wc_cog_cost.

    – After that you should go to the Tools > Import costs page and click on the Import button

    You just need to run the import tool only once. After that, if the Metorik compatibility options are enabled, the meta will be updated automatically.

    Zohaib
    Participant

    Hi,

    Can you please let me know which version of WooComemrce and which version of Order Min/Max amount plugin you are using?

    in reply to: Why aren’t our users receiving the verification email? #101390
    Zohaib
    Participant

    Hi

    I just tested by creating an account on your website and received the email successfully.

    Is it possible for you to share your WordPress dashboard access and we can take a look for you? You can send your details to [email protected]

    Also if you could share any error log from your hosting account it might help us troubleshoot the issue.

Viewing 15 posts - 211 through 225 (of 545 total)