Frequently asked questions

Is Conditional Shipping compatible with WooCommerce HPOS (High-Performance Order Storage)?

Yes. Conditional Shipping declares compatibility with WooCommerce High-Performance Order Storage (HPOS), so it works on stores that use the HPOS order tables.

What is the difference between the free and Pro versions of Conditional Shipping?

Every condition is available in the free version. The one Pro feature is Use shipping instances, which lets you set conditions per shipping method instance (per zone) instead of per method type. See Set Shipping Conditions Per Shipping Method Instance.

Where are the Conditional Shipping settings?

Go to WPFactory > Conditional Shipping, also reachable at WooCommerce > Settings > Conditional Shipping. The settings are not in the core WooCommerce Shipping tab.

What are the requirements for Conditional Shipping?

Conditional Shipping requires WordPress 4.4 or later and needs WooCommerce installed and active.

Which conditions can I use to hide shipping methods?

Conditional Shipping has 11 conditions, including order amount, cities, user roles, user IDs, memberships, payment gateways, products, categories, tags, shipping classes and date/time. Each condition has a Require form and an Exclude form. See Exploring Conditional Shipping conditions.

Is Conditional Shipping translation-ready?

Yes. Conditional Shipping uses the conditional-shipping-for-woocommerce text domain and ships a .pot file in its /langs folder.