Forum Replies Created
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Moshtafizur
ParticipantHello Daniel,
Thanks for reaching out. We’re sorry to know that you are having difficulties.
There might be several reasons why the notices aren’t appearing on the mini-cart, so you’ll have to experiment with various settings to find it out. As a result, please follow the general steps below:
1. At first, please make sure in the plugin’s settings, Mini-cart section is enabled.
2. Due to a caching issue, the notice may not appear at all times. Please clear the cache in your browser. If you’re using a caching plugin, please try and disable it. Also in the plugin’s settings, under the Advanced section, enable the AJAX Options > Enable AJAX and Force update options.
3. It might be related to the position of the notices, such as whether they are in the automatically refreshed area or not. In that case, can you try and change the position in the Mini-cart sections?
Kindly give these a try. If the problem persists, then please let us know.
Best regards,
MoshtafizurJune 6, 2022 at 11:18 am in reply to: Why is the “Advanced filter” not working on the reports page? #90022Moshtafizur
ParticipantHello Gergana,
Thanks for reaching out. We’re sorry to know you’re experiencing difficulties.
I was not able to reproduce your issue on my end. Could you kindly let me know whether deactivating our plugin on your end resolves the issue? Because I simply want to make sure it’s our plugin that’s causing the problem.
Kind regards,
MoshtafizurJune 6, 2022 at 7:20 am in reply to: How can I set a minimum required order amount for categories? #93222Moshtafizur
ParticipantHello Beniamin,
I hope you are well today.
In order to set limit per category, please follow the general steps below:
1. At first, please go to WooCommerce > Settings > Order Min/Max Amount > General. Now, set the Amount limits to Minimum and the Amount types to Sum.
2. Now go to the Products section and enable the Per product category option. This will add new settings fields to each product category edit page.
3. Finally, navigate to Products > Categories > Your Category > Edit and set Min sum to appropriate value.
I hope you found this information beneficial. If you have any other questions or need assistance, please contact me.
Kind regards,
MoshtafizurJune 2, 2022 at 10:35 am in reply to: Does a category’s minimum ampunt requirement also apply to its subcategory? #93216Moshtafizur
ParticipantHello Hadi,
I would suggest you assign all the products from your main category and sub-categories to a new tag. Let’s say it is TagA. Now please make sure that in the plugin’s settings, under the Products section, the Per product tag option is enabled. Then go to Products > Tags > TagA > Edit and set the Min sum to 10.
I hope this information was helpful to you. Please get in touch with me if you have any queries or need help.
Kind regards,
MoshtafizurJune 2, 2022 at 5:57 am in reply to: Does a category’s minimum ampunt requirement also apply to its subcategory? #93214Moshtafizur
ParticipantHello Hadi,
Thanks for reaching out.
If you apply the minimum amount requirement only to the parent category, then it won’t apply to the sub-category. It will only apply to the products in the parent category.
If you have more questions, then please let us know.
Kind regards,
MoshtafizurJune 1, 2022 at 5:09 am in reply to: Do you have any documentation for the pro version of the plugin? #90018Moshtafizur
ParticipantHi Jay,
I hope you are well today. Thank you for purchasing our plugin.
The plugin’s features are outlined here.
If you have any other questions or need assistance, please contact us.
Moshtafizur
ParticipantHello Sam,
I hope you are well today.
> I don’t want them to show the message ” you get free delivery”.
If you don’t want to show the massage, in the plugin’s settings, go to the General section and set the General Options > Message on free shipping reached field empty. It will disable the feature.
> I tries manual minim amount but nothing happen.
If you had tried with the Manual min amount, then it should have worked. Please ensure that you have set the 4 zone values to -1.
However, If the problem persists, would it be possible for you to share your WordPress dashboard access so we can take a look for you? You can send your details to [email protected]
Kind regards,
MoshtafizurMay 31, 2022 at 11:48 am in reply to: Why can’t I use the plugin’s features even after activating it? #90016Moshtafizur
ParticipantHello Annemiek,
I am really sorry to know that you are still having the issue.
Sometimes it might be the case that the problem is due to a cache issue. Kindly clear your browser’s cache. If you’re using a caching plugin, please try and disable it. However, If the problem persists, would it be possible for you to share your WordPress dashboard access so we can take a look for you? You can send your details to [email protected]
Kind regards,
MoshtafizurMay 31, 2022 at 8:47 am in reply to: Why can’t I use the plugin’s features even after activating it? #90014Moshtafizur
ParticipantHello Annemiek,
Thank you for the suggestion.
I have passed your request to our development team. They will get back to you as soon as they can.
Kind regards,
MoshtafizurMay 31, 2022 at 6:14 am in reply to: Why can’t I use the plugin’s features even after activating it? #90012Moshtafizur
ParticipantHello Annemiek,
Thanks for your response.
> If I uninstall now and put the new version on it, will I lose my old data
You will not lose your previous data if you uninstall and reinstall the latest version.
> A standard update via the dashboard should be preferred for a paid plugin.
Our plugin may also be updated via the dashboard. However, you must first download and install the WPFactory Helper plugin. The plugin is available for download here. Then go to your My Account page and generate a key for the Pro version. Then, in the WPFactory Helper plugin, paste the key there.
I hope this information was helpful to you. Please get in touch with me if you have any queries or need help.
Kind regards,
MoshtafizurMay 30, 2022 at 10:31 am in reply to: Why can’t I use the plugin’s features even after activating it? #90010Moshtafizur
ParticipantHello Annemiek,
I hope you are well today. We are sorry to know that you are having difficulties.
Could you please uninstall the plugin and reinstall the most recent version from here? Also, make sure that you are using the latest version of WooCommerce (6.5.1) as well.
However, if the problem persists, then let us know.
Moshtafizur
ParticipantHello Kendra,
Thanks for reaching out. We’re sorry to know that you are having difficulties.
There might be a number of reasons why the notices aren’t showing up, so you’ll have to try out different settings to figure it out. So, please follow the general steps below:
1. Sometimes the notice may not be displayed due to a cache issue.Please clear your browser’s cache. If you’re using a caching plugin, please try and disable it. Also in the plugin’s settings, under the Advanced section, enable the AJAX Options > Enable AJAX and Force update options.
2. It might be related to the position of the notices, such as whether they are in the automatically refreshed area or not. In that case, can you try and change the position of the Cart, Mini-cart, Checkout sections, respectively?
3. Please use this shortcode
[alg_wc_left_to_free_shipping]
on any page where the notice should appear:[alg_wc_left_to_free_shipping content="%amount_left_for_free_shipping% left for free shipping"]
Kindly give these a try. If the problem persists, would it be possible for you to share your WordPress dashboard access so we can take a look for you? You can send your details to [email protected]
Kind regards,
MoshtafizurMay 26, 2022 at 12:00 pm in reply to: Why is the notice not displayed and can checkout be processed? #93210Moshtafizur
ParticipantHello,
Thanks for reaching out. We’re sorry to hear you’re having problems.
Actually, I wasn’t able to reproduce your problem on my end. However, it’s possible that the that the problem is caused by a caching issue. Please clear your browser’s cache and, if you’re using a caching plugin, please try and disable it.
If the problem persists, would it be possible for you to share your WordPress dashboard access so we can take a look for you? You can send your details to [email protected]
Kind regards,
MoshtafizurMay 26, 2022 at 10:17 am in reply to: Why does a user’s account become unverified after they reset their password? #101605Moshtafizur
ParticipantHello Kostas,
Thanks for reaching out. We’re sorry to hear you’re having problems.
Could you please navigate to WooCommerce > Settings > Email Verification > General and enable the Password reset > Verify the user on password reset option? Also, ensure that the WooCommerce and Email Verification plugins are up to date.
If the problem persists, would it be possible for you to share your WordPress dashboard access so we can take a look for you? You can send your details to [email protected]
Kind regards,
MoshtafizurMay 25, 2022 at 8:37 am in reply to: Is the plugin compatible with the “ATUM Inventory” plugin? #89999Moshtafizur
ParticipantUpdate: If anyone else is interested – Mr. Scott sent us a link to download the plugin’s zip file. So, our developers were able to make the Cost of Goods plugin compatible with the ATUM Inventory Management plugin.
As a result, we have released a new version of the plugin (v2.5.7) that includes a new feature:
Compatibility > ATUM Inventory Management for WooCommerce > Product import costs tool
Once you’ve activated the option, you can simply run our Import tool and the cost meta will be copied from the ATUM Inventory Management plugin to our plugin.
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