Frequently asked questions

Is Custom Checkout Fields compatible with WooCommerce HPOS (High-Performance Order Storage)?

Yes. Custom Checkout Fields declares compatibility with WooCommerce High-Performance Order Storage (HPOS), so it works on stores that use the HPOS order tables.

What is the difference between the free and Pro versions of Custom Checkout Fields?

Both versions include all 19 field types and every field option; the only difference is the number of fields. The free version lets you add 1 custom checkout field and Pro raises the limit to 100. See Free vs Pro.

Where are the Custom Checkout Fields settings?

Go to WPFactory > Custom Checkout Fields. The same settings are also reachable at WooCommerce > Settings > Custom Checkout Fields.

What are the requirements for Custom Checkout Fields?

Custom Checkout Fields requires WordPress 4.4 or later and needs WooCommerce installed and active.

Can I charge a fee for a custom checkout field?

Yes. Each field has fee options, and you can set the fee as a fixed amount or a percent. Fee options are available in both the free and Pro versions.

Is Custom Checkout Fields translation-ready?

Yes. Custom Checkout Fields uses the custom-checkout-fields-for-woocommerce text domain and ships a .pot file in its /langs folder. When WPML is active, product-based visibility rules match translated products through the default-language product ID.